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National HIV & TB Health Care Worker Hotline


                          Alternatively send an SMS or “Please Call Me” to 071 840 1572

The Medicines Information Centre (MIC) situated within the Division of Clinical Pharmacology, Department of Medicine at the University of Cape Town is the largest and only clinically-based medicine information centre in South Africa. The MIC provides a toll-free national HIV & TB hotline to all health care workers in South Africa for patient treatment related enquiries. Call us - we will gladly assist you! This service is free.

What questions can you ask?

The toll-free national HIV & TB health care worker hotline provides information on queries relating to:

  • HIV testing
  • Post exposure prophylaxis: health care workers and sexual assault victims
  • Pre-exposure Prophylaxis (PrEP)
  • Management of HIV in pregnancy, and prevention of mother-to-child transmission
  • Antiretroviral Therapy
  • When to initiate
  • Treatment selection
  • Recommendations for laboratory and clinical monitoring
  • How to interpret and respond to laboratory results
  • Management of adverse events
  • Drug interactions
  • Treatment and prophylaxis of opportunistic infections
  • Drug availability
  • Adherence support
  • Management and prevention of tuberculosis

When is this free service available?

The hotline operates from Mondays to Fridays 8.30am – 4.30pm.

Who answers the questions?

  • The centre is staffed by specially-trained drug information pharmacists. They have direct access to:
  • The latest information databases and reference sources
  • The clinical expertise of consultants at the University of Cape Town’s Faculty of Health Sciences, Groote​ Schuur Hospital

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