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National HIV & TB Health Care Worker Hotline


                          Alternatively send an SMS or “Please Call Me” to 071 840 1572

                     HIV- and TB-related queries answered from 2008 to 2019: 52 323

The Medicines Information Centre (MIC) situated within the Division of Clinical Pharmacology, Department of Medicine at the University of Cape Town is the largest and only clinically-based medicine information centre in South Africa. Based at the MIC, the toll-free National HIV & TB Healthcare Worker Hotline has been operating since 2009. It provides a service to all health care workers in South Africa for patient treatment related enquiries. Call us - we will gladly assist you!

What questions can you ask?

The toll-free national HIV & TB health care worker hotline provides information on queries relating to:

  • HIV testing
  • Post exposure prophylaxis: health care workers and sexual assault victims
  • Pre-exposure Prophylaxis (PrEP)
  • Management of HIV in pregnancy, and prevention of mother-to-child transmission
  • Antiretroviral Therapy
  • When to initiate
  • Treatment selection
  • Recommendations for laboratory and clinical monitoring
  • How to interpret and respond to laboratory results
  • Management of adverse events
  • Drug interactions
  • Treatment and prophylaxis of opportunistic infections
  • Drug availability
  • Adherence support
  • Management and prevention of tuberculosis

When is this free service available?

The hotline operates from Mondays to Fridays 8.30am – 4.30pm.

Who answers the questions?

  • The centre is staffed by specially-trained drug information pharmacists. They have direct access to:
  • The latest information databases and reference sources
  • The clinical expertise of consultants at the University of Cape Town’s Faculty of Health Sciences, Groote​ Schuur Hospital

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